Troubleshoot Brother Printer Not Recognizing New Toner Cartridge
Have you ever encountered a situation in which a Brother printer not recognizing new toner cartridge? Is it possible that the newly installed toner cartridge is incompatible with the Brother printer or toner cartridge unable to detect? There may be several reasons for the occurrence of the issue. If you are also sailing in the same boat then don’t worry! We are here to help you. In this blog, we have shared some simple methods that help you in resolving the brother printer not recognizing new toner cartridge issues. Check out the steps by scrolling down. Let’s get started.
Methods to Fix Brother Printer Not Recognizing New Toner Cartridge
Look at the below instructions step-by-step to resolve the brother printer not recognizing new toner cartridge issue:
Method 1: Reinstall new toner cartridge
If you have installed the toner cartridge incorrectly then your Brother printer is unable to recognize the new toner cartridge and unable to print the documents. You can fix this issue by reinstalling the new toner cartridge. Here are the steps to do so:
The first step is to remove the new toner cartridge which is not recognized by the brother printer.
After that, install the previously used toner cartridge properly.
Thereafter, start the brother printer and leave it for some time i.e 15 to 20 minutes.
Turn off the Brother printer.
Next, take out the previously used toner cartridge and replace it with the new one.
At last, restart your printer. Check whether the issue is resolved or not by giving the printing command from your printer.
Method 2: Clean the Metal Contacts
If the metal contacts are dirty then your printer will never recognize the toner cartridge. So, clean the metal contacts using a clean cloth. Here, are the steps you need to perform to clean the metal contacts:
Turn off your printer and take out the power plug from the electrical socket.
In the next step, go to the cartridge drawer and then open the door. Remove the toner carefully which is not easily recognized.
Keep the metal contacts in a safer place and check whether their toner cartridge has some metal contacts or not. Clean the toner cartridge carefully.
Next, check inside the printer where the cartridges are placed. You need to ensure that there should not be any dirt particles.
Clean the printer from inside with a dry cloth. You need to wipe the contacts carefully.
Place the cartridges back in the printer properly.
Turn on your printer and try to print the document to check whether the issue is resolved or not.
That’s it! We hope that by following the above-mentioned instructions, you can easily troubleshoot the Brother printer not recognizing new toner cartridge issue without any hassle. However, if you are unable to resolve the issue even after following the above steps then you can contact our professional expert team through our helpline or live chat option for immediate resolution of the issue. Our professional technical team has experience and is available 24x 7 to help you in resolving the issue with your brother printer.
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